Reach us for recipe import problems, account access, purchases, bug reports, or product feedback. We keep support simple and human.
Email support:
[email protected]
Response time:
Usually within 2 business days
Tap the scan button on the home screen, then choose a photo, camera image, link, or document to import a recipe into CookBank.
Open the upgrade or paywall screen and tap Restore Purchases. This re-syncs purchases already linked to your Apple or Google account.
Open Settings or Profile and use the account deletion option at the bottom of the screen. If you cannot access the app, email support and we can help.
Saved recipes remain available on your device offline. Some features such as recipe scanning, syncing, and AI-powered tools require an internet connection.